Effective Date: October 1, 2025

Article 1 (Purpose of Personal Information Collection and Use)

1. Membership Registration and Management

• Information Collected: Email address, nickname, invitation code, social login information (Google, Apple)
• Purpose of Use: Member identification, service provision, customer support, prevention of duplicate registration

2. Knockie Service Provision

• Information Collected:
  • Profile information (status message, status emoji, keywords)
  • Character information (avatar customization data)
  • Room information (virtual space customization data, furniture placement)
  • Social activities (posts, comments, likes, guestbook)
  • Friend relationship information
• Purpose of Use: Personalized virtual space provision, communication features with friends, customized content provision

3. Service Improvement and Analysis

• Information Collected:
  • App usage patterns, feature usage status, page views, time spent
  • Device information (OS type and version, device model, screen resolution)
  • Network information (IP address, access location)
  • Error and crash logs
  • App installation/deletion, update information
• Purpose of Use: Service quality improvement, new feature development, technical issue resolution, usability analysis, service optimization

4. Customer Support

• Information Collected: Inquiry content, user email, app version information
• Purpose of Use: Customer inquiry response, technical support, feedback processing

Article 2 (Methods of Personal Information Collection)

1. During Membership Registration: Collection through social login (Google, Apple) integration
2. During Service Use: Direct input by users or automatic collection during service use
3. Customer Support: Direct provision by users when using inquiry features